Last Updated: June 2026
1. Membership Fees
Membership fees are generally non-refundable once access to community benefits has been granted.
Refund requests may be reviewed on a case-by-case basis within 7 days of purchase.
2. Subscription Cancellation
Members may cancel recurring subscriptions at any time.
Cancellation will stop future billing cycles.
No partial refunds will be issued for unused portions of a billing period unless required by law.
3. Event Registrations
Cancellation by Participant
- More than 7 days before the event: Full refund
- 3 to 7 days before the event: 50% refund
- Less than 3 days before the event: No refund
Cancellation by WeThePeople
If WeThePeople cancels an event, registered participants will receive a full refund or transfer option.
4. Merchandise Orders
Eligible Returns
Returns may be accepted when:
- Wrong product received
- Damaged product received
- Manufacturing defect exists
Return Window
Return requests must be submitted within 7 days of delivery.
Non-Returnable Items
- Customized products
- Limited edition products
- Used or damaged items not caused by manufacturing defects
5. Refund Processing
Approved refunds will be processed to the original payment method.
Processing times typically range from 5 to 10 business days depending on the payment provider.
6. Contact for Refunds
For refund or cancellation requests:
Email: WeThePeople@pmnex.us
Please include:
- Full Name
- Order ID
- Registered Email Address
- Reason for Request
We aim to respond within 3 business days.